Who we are
This privacy policy applies to herosmarttech.com — the company website of Hero Smart Tech Limited, registered in England and Wales (Co. No. 17190247).
We are the data controller for personal data collected through this website. Questions? Email hello@herosmarttech.com.
What data we collect
We collect only what we need, and nothing more.
Email address
If you submit our "Stay in the loop" form, we store your email to send you updates about new products and company news. You can unsubscribe at any time.
Contact emails
If you email us at hello@herosmarttech.com, we receive and store that email to respond to you.
Server logs
Our hosting provider (Cloudflare) automatically records standard server logs — IP address, browser type, pages visited, timestamps. We do not use these for marketing.
We do not use analytics tracking, advertising pixels, or any third-party behavioural tracking tools on this website.
Why we collect it — legal basis
| Data | Purpose | Legal basis (UK GDPR) |
|---|---|---|
| Email address | Sending product and company updates | Consent — Art. 6(1)(a) |
| Contact emails | Responding to your enquiry | Legitimate interests — Art. 6(1)(f) |
| Server logs | Security and infrastructure | Legitimate interests — Art. 6(1)(f) |
How long we keep your data
Email list
Until you unsubscribe, or until we no longer send updates — whichever comes first.
Contact emails
As long as reasonably necessary to resolve your enquiry, up to 2 years.
Server logs
Typically 30 days, controlled by Cloudflare's infrastructure policies.
Your rights under UK GDPR
Access the personal data we hold about you
Correct any inaccurate data
Request deletion of your data
Restrict how we process your data
Withdraw consent at any time
Lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, email hello@herosmarttech.com. We will respond within 30 days.
Changes to this policy
We will update this page if our data practices change. The “last updated” date at the top always reflects the most recent revision.
Contact
Questions about your data?
Hero Smart Tech Limited · Registered in England and Wales · Co. No. 17190247
hello@herosmarttech.com